JOB DESCRIPTION
1. Consulting customers on English programs and sales.
- Know well and introduce ILC’s programs, clarify customers’ needs, give pre-consultations and get students’ information
- Do telesales/email sales to potential customers and deliver programs / course consultations
- Sign up students and arrange payment for courses
- Hand over cash balance and documents to manager
- Deliver personal and team sales target
2. Handling customers’ feedback and requests
- Handle customer’s feedback and requests
- Sign up students and arrange payment for next courses
- Deliver personal and team sales target
3. Other administration tasks, activities and events as assigned by Center managers
WHAT WE OFFER:
- Competitive Pay for full-time ECs as well as incentive bonuses
- Annual leave per year
- Discounted English courses for employee and family members
- Health Care Insurance for Employees based on level
- Training and Development Programs, Professional Soft Skills
- Clear career path
WHAT WE NEED:
- Experience in counseling, advising and customer service in the educational field is a plus
- The ability to communicate and persuade customers directly and via phone
- The ability to work independently as well as part of a team and working under pressure
- Be available for shift work
- The ability to communicate in English
B. TELESALES STAFF
JOB DESCRIPTION
- Do telesales, collect data from customers and deliver programs / course consultations
- Know ILC’s programs well and introduce them to customers, clarify customers’ needs, give pre-consultations and get students’ information. Invite parents/ students to visit or join events at the center.
- Deliver on telesales targets per day/ week/ month set by manager
- Work well with EC team and other departments of center to deliver on team targets
- Update manager on work completion as per schedule
WHAT WE OFFER:
- Competitive Pay as well as incentive bonuses
- Discounted English courses for employee and employees’ family members
- Training And Development Programs, Professional Soft Skills
- Clear career path
WHAT WE NEED:
- Experience in counseling, advising and customer service in the educational field is a plus
- The ability to communicate and persuade customers via phone is a plus
- The ability to work independently as well as part of a team and working under pressure
- Pleasant voice
Hệ Thống Anh Ngữ Quốc Tế ILC
Email: cskh@ilcvietnam.edu.vn
Địa chỉ: 330 Nguyễn Văn Trỗi, P Hiệp Thành, Thủ Dầu Một, Bình Dương
Hotline: 034 4693007
